Setup & Configuration
Guides for initial setup and configuration of your Birrdi system.
32 articles
How to Access Birrdi AdminOnce you have created your admin account on Birrdi, these are the steps to login.
How to download the Birrdi Admin AppI want to use the Birrdi Admin app
How to Adjust Simulator SettingsAre you trying to update settings at your facility? Want to change pre-payment, weeks users can book out? This is the guide!
How to Adjust Your Open Hours in BirrdiNeed to change the hours you're open? Follow this guide!
How to Adjust Length of ReservationIf you need to shorten or increase the time length of a reservation, use this guide!
How to Edit Square Online WebsiteTrying to make edits to your website, this is how to get started!
Handling Instructions in Reminder TextsSending instructions in your 1-hour reminder texts.
How to Add a Cancellation FeeCancellation Fee
How to Use Custom EventsIf you need to block time for anything, tournaments, leagues, parties or maintenance you should be using Custom Events to do so!
Using Open Custom Events for Holiday Pricing (Simulators)How to set up one-time holiday pricing with Open Custom Events
Why do I see times marked as DISABLED in Birrdi?
How to Create and Use a Birrdi Booking LinkLearn how to create your Birrdi booking link and add it to your website so customers can book directly—no extra steps required.
Setting Up Secret Rates for MembershipsBE CAREFUL: Use secret rates only when you intentionally want to limit visibility to a very small, specific group of people
How to Set Your Primary Brand Color in BirrdiYou can customize the main color theme used across your booking pages and Birrdi Admin to match your brand.
How to Set Up Variable Rates in BirrdiVariable rates allow you to charge different prices for the same rate name depending on the time of day. This is helpful for peak vs. off-peak pricing, weekend pricing, or…
Add-Ons for Simulator BookingsAdd-ons let you offer additional items that customers can pre-pay for at the time of booking. These work great for things like rental clubs, coffee, drinks, snacks, merch, and other…
Where to Find Your Audit LogsIf you have questions about how your integrations are performing in Birrdi—such as Remote Lock, or launch monitor connections like Uneekor, ProTee VX, Golf VX, IDRA, or E6—your Audit Logs…
Understanding How Tax Works with Square + BirrdiBirrdi integrates directly with Square for all payment processing, including how tax is calculated. It’s important to understand how Square handles tax so you know what your customers will (and…
Blocking Time vs Changing Hours
How to Update the Email That Receives Membership, Punch Pass, and General Notification Emails in BirrdiUpdate the email address that receives all membership, punch pass, and general notification messages.
Why Tax Still Appears on a “Non-Taxable” Item in Square
Birrdi Onboarding: Choose Your Setup PathTo help new operators get up and running faster — without waiting on manual onboarding — Birrdi now offers two setup paths you can choose from immediately after creating your…
Credit Refund & Usage Policies for Reservations
Updating Rates for the New YearHow to ensure your rates roll over into the new year
Onboarding Fee & Setup OptionsBirrdi offers multiple onboarding paths depending on how hands-on you’d like the setup experience to be.
How to Allow Members to Book Further in Advance Than the PublicLearn how to give members priority booking access by allowing them to reserve simulators further in advance than the public. This guide walks through setting the global reservation window and…
Understanding Birrdi Payment Options
How to Add/Edit Forms & WaiversDo you need to add or edit forms and waivers on your Birrdi account? Follow this guide!
How to Add Logos & Bay Photos in BirrdiAdd logos and photos to personalize your simulator experience
How to Add Booking Questions to Your SimulatorsHow to collect additional details during booking
Staff Payment Controls (Birrdi Admin)What staff can do regardless of customer payment settings
How to Set Up Staff-Only RatesInternal pricing for staff that never appears online