Setup & Configuration
Guides for initial setup and configuration of your Birrdi system.
47 articles
- How to Access Birrdi AdminOnce you have created your admin account on Birrdi, these are the steps to login.
- How to download the Birrdi Admin AppI want to use the Birrdi Admin app
- How to Adjust Simulator SettingsAre you trying to update settings at your facility? Want to change pre-payment, weeks users can book out? This is the guide!
- How to Adjust Your Open Hours in BirrdiNeed to change the hours you're open? Follow this guide!
- How to Adjust Length of ReservationIf you need to shorten or increase the time length of a reservation, use this guide!
- How to Edit Square Online WebsiteTrying to make edits to your website, this is how to get started!
- Handling Instructions in Reminder TextsSending instructions in your 1-hour reminder texts.
- How to Use Custom EventsIf you need to block time for anything, tournaments, leagues, parties or maintenance you should be using Custom Events to do so!
- Using Open Custom Events for Holiday Pricing (Simulators)How to set up one-time holiday pricing with Open Custom Events
- Why do I see times marked as DISABLED in Birrdi?
- How to Create and Use a Birrdi Booking LinkLearn how to create your Birrdi booking link and add it to your website so customers can book directly—no extra steps required.
- Setting Up Secret Rates for MembershipsBE CAREFUL: Use secret rates only when you intentionally want to limit visibility to a very small, specific group of people
- How to Set Your Primary Brand Color in BirrdiYou can customize the main color theme used across your booking pages and Birrdi Admin to match your brand.
- How to Set Up Variable Rates in BirrdiVariable rates allow you to charge different prices for the same rate name depending on the time of day. This is helpful for peak vs. off-peak pricing, weekend pricing, or…
- Add-Ons for Simulator BookingsAdd-ons let you offer additional items that customers can pre-pay for at the time of booking. These work great for things like rental clubs, coffee, drinks, snacks, merch, and other…
- Where to Find Your Audit LogsIf you have questions about how your integrations are performing in Birrdi—such as Remote Lock, or launch monitor connections like Uneekor, ProTee VX, Golf VX, IDRA, or E6—your Audit Logs…
- Understanding How Tax Works with Square + BirrdiBirrdi integrates directly with Square for all payment processing, including how tax is calculated. It’s important to understand how Square handles tax so you know what your customers will (and…
- Blocking Time vs Changing Hours
- How to Update the Email That Receives Membership, Pack, and General Notification Emails in BirrdiUpdate the email address that receives all membership, pack, and general notification messages.
- Why Tax Still Appears on a “Non-Taxable” Item in Square
- Birrdi Onboarding: Choose Your Setup PathTo help new operators get up and running faster — without waiting on manual onboarding — Birrdi now offers two setup paths you can choose from immediately after creating your…
- Credit Refund & Usage Policies for Reservations
- Updating Rates for the New YearHow to ensure your rates roll over into the new year
- How to Allow Members to Book Further in Advance Than the PublicLearn how to give members priority booking access by allowing them to reserve simulators further in advance than the public. This guide walks through setting the global reservation window and…
- Understanding Birrdi Payment Options
- How to Add/Edit Forms & WaiversDo you need to add or edit forms and waivers on your Birrdi account? Follow this guide!
- Upload Facility Photos
- How to Add Booking Questions to Your SimulatorsHow to collect additional details during booking
- How to Set Up Staff-Only RatesInternal pricing for staff that never appears online
- How to Apply a Cancellation Fee to a BookingThis article explains how to configure your cancellation policy and when/how to apply a cancellation fee to a reservation.
- Reservation Emails vs System Notifications
- Welcome to Birrdi — Your Self-Serve Setup Guide
- Setting Operating Hours (Including Late Night / Overnight Hours)
- How to Update Rates in Birrdi SimDo you need to make an adjustment to your Rates or Pricing of your sims?
- Setting Up Lesson AvailabilityLearn how to set up Golf Lessons in your booking flow with this step by step guide!
- Rate Setup Guide (Field-by-Field)
- Uploading Your Business Logo
- Color-Coding Membership and Public Rates
- Sorting Rates and Memberships for a Better Checkout Experience
- Lessons: Choosing the Right Setup for Your Facility
- Time Interval vs Minimum Reservation Length
- How to Create a Square Item for a Birrdi RateBirrdi rates are linked to Square items. Before a rate can be sold through Birrdi, you must first create the item in Square and then connect it to the rate…
- Changing Your Booking Time Interval
- Understanding Operating Hours vs Rate Hours
- Can I Receive Reservation Notifications by Text Message?
- Lesson Booking LinksLesson Booking Links let you share a dedicated booking page for lessons, separate from your regular simulator booking page. Customers can view instructor availability and book lessons without navigating your…
- How Lesson/Instructor Availability Works