Rates determine how much customers pay, when a price is available, who can use it, and which plans or credits can be applied.

Below is a field-by-field explanation of the Rate setup screen.

The internal and customer-facing name of the rate.

Examples:

Choose a name that makes it easy to understand who the rate is for or when it applies.

Defines what time of day this rate is available.

Examples:

Use different time ranges to create:

Defines when this rate is active.

Examples:

Use this for:

Attaches the rate to one or more Membership plans.

If a Membership is assigned, the rate can be used by customers who belong to that Membership.

Use this for:

If this is a standard Public rate, you generally do not need to attach a Membership.

Attaches the rate to one or more Packs.

Packs allow customers to purchase credits in advance and redeem those credits on eligible rates.

Use this when you have created a Pack specifically for use with this rate.

If no Packs are assigned, Pack Credits cannot be redeemed on the rate.

Attaches the rate to one or more League plans.

Use this when you have created a dedicated League rate that should only be available to participants in a specific League.

You do not need to create a League rate simply because you are running a League.

For example, you can use a League for registration and payment, then have:

A dedicated League rate is primarily needed when you want League participants to have their own pricing or redeem League Credits.

If you assign a Credit Plan to the League, you should create a League rate, attach the League to that rate, and allow those League Credits to be redeemed there.

Controls whether credits can be redeemed toward the rate.

Credits may come from an eligible:

Enable this when customers should be able to use credits instead of paying the normal rate.

The customer's credits must still be eligible for the selected rate.

Controls whether Birrdi can send the customer an automatic PIN code by SMS when they reserve using this rate.

This is intended for facilities using a supported access-control or lock integration.

Enable this when customers should automatically receive access information after making their reservation.

The actual price charged for the rate.

The amount entered here corresponds to the time interval configured for your simulator, such as:

For example, if your simulator uses 30-minute intervals and the Rate is $25, the customer is charged $25 per 30-minute block.

If you use Square, click Link Square Item and select the corresponding item from your Square account.

Linking the appropriate Square item is important for features such as:

Important: Changing the price of an item in Square does not automatically change the Rate in Birrdi.

Controls whether Birrdi displays the rate to customers as an hourly price.

Enable this if you want customers to more easily understand your pricing as a "$X/hour" rate, even when your actual reservation intervals are shorter than one hour.

For example, you may charge customers in 30-minute blocks but want your booking site to display:

$50/hour

If Show Pricing by the Hour is enabled, enter the hourly price you want displayed to customers.

Birrdi does not automatically calculate the hourly rate.

You must enter the correct hourly amount yourself.

For example:

Birrdi will display the $50/hour pricing while continuing to calculate the customer's actual reservation total using the configured Rate.

If you later change your Rate, remember to update the Hourly Rate as well.

Optional.

A Slashed Rate lets you display a higher original price alongside the current Rate to visually show a discount.

Example:

Customers see the original $30 price crossed out with the $20 price displayed as the current price.

Use this for:

Makes the rate private rather than generally available to Public customers.

Use Secret Rates when the rate should only be available to eligible customers, such as those associated with a particular plan.

This can be useful for:

Makes the rate available only when staff create a reservation.

If enabled:

This is useful for:

Controls which simulator bays the rate applies to.

Depending on your setup, a rate can apply to:

Use this when different bays have different pricing or availability.

For example, premium bays can have their own dedicated Rate.

Limits how far in advance customers can reserve using this rate.

Examples:

This is useful when you want to limit how early certain customers or plan holders can access inventory.

For example, different Membership tiers can be given different advance reservation windows.

For your standard customer pricing:

For discounted Membership pricing:

For customers redeeming a Pack:

Only create a dedicated League Rate if League participants need their own pricing or need to redeem League Credits.

If using League Credits:

If League participants should simply reserve using their normal Public or Member rates, you do not need a separate League Rate.