Need to change the hours you're open? Follow this guide!
How to Adjust Simulator Hours
Use Operating Hours to control when a simulator is available for bookings.
If your facility is open 24/7, you do not need to set operational hours. Hours are only needed when you want to limit when a simulator can be booked.
Step 1: Open the Simulator
Click Simulators in the top menu bar, then select the simulator you want to adjust hours for.
Step 2: Go to Operating Hours
In the left-hand menu, find the Time Blocks section and click Operating Hours.
Step 3: Select the Day of the Week
Operating Hours must be configured for each day of the week individually.
Use the left sidebar to select the day you want to configure, such as:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
You will need to go through each day one by one and set the appropriate operating hours.
Step 4: Add or Edit Hours
After selecting a day:
If no hours have been created yet, click Add.
If hours already exist, click the name of the operating hour to update them.
Set the times you want the simulator to be available for bookings, then click Save.
Repeat this process for every day of the week using the left sidebar.
Marking a Simulator as Closed
If you want the simulator to be closed for a particular day, select that day from the left sidebar and set the hours to:
4:01 AM – 4:02 AM
This creates a tiny booking window and effectively prevents normal bookings for that day.
Step 5: Check Your Rates
If your simulator hours are correct but some booking times still do not look right, go to your Rates section.
Rates can also have their own hours, so you may need to check each rate day by day as well.
Step 6: Confirm Each Rate’s Hours
Open each rate and make sure its hours match the times you want customers to be able to book.
Important Reminder
Operating Hours must be set individually for each day of the week. Setting Monday's hours does not automatically configure Tuesday, Wednesday, or any other day.
Hours control which time slots are available for booking. If your facility or simulator is marked as closed during certain hours, reservations cannot be booked during that time — even internally.
If you need to book outside your current hours, update your Operating Hours settings first.
Need Help?
If you see Access Denied, Contact Support, or you are unsure what to change, contact Birrdi Customer Success at:
