Troubleshooting & Support
Assistance with common issues and troubleshooting.
12 articles
Handling Membership Auto-Pay FailuresAuto Pay failures and how to fix
Handling Launch Monitor Control IssuesI need help with my launch monitor integration
Handling No Rates Match This TimeA step-by-step guide to fixing rate issues that prevent customers from making a reservation
Handling No Rates Found EventA step-by-step guide to fixing rate issues that prevent customers from booking at your event
Handling Loyalty Point Redeeming IssuesHaving trouble with loyalty points not redeeming correctly in Square? This article explains why some loyalty rewards may not apply.
Troubleshooting UneekorI need guidance with my uneekor integration and setup
Troubleshooting ProTeeI need guidance with my protee integration and setup
Troubleshooting E6 ConnectI need help with my E6 Connect integration and setup
Troubleshooting Remote LockI need help with Remote Lock
Why “Custom Amount” Appears on Square ReceiptsHow to ensure your rates in Birrdi link correctly to Square items
Fallback to Static Pin Codes During Remote Lock OutagesHow to respond to remote lock outages by switching to static pin codes in Birrdi.
Frequently Asked QuestionsQuick answers to the most common Birrdi setup and troubleshooting questions.