Welcome to Birrdi — Your Self-Serve Setup Guide

You’ve unlocked Birrdi 🎉

This guide walks you through exactly what to do next — in the right order — so you can finish setup and start taking bookings.

You do NOT need to complete everything at once. Most facilities can be ready to launch after Steps 1–4.

Before configuring pricing or payments, confirm your facility basics are correct. These settings control how customers can book.

Make sure you have:

✔ Simulator bays created
✔ Booking time increments configured correctly (30 or 60 minutes)
✔ Staff or admin accounts added (if needed)

If you plan to accept online payments, Square must be connected.

You will be redirected back to Birrdi once connected.

Create your Square account using the correct country link:

🇺🇸 United States: https://squareup.com/i/819029961E
🇨🇦 Canada: https://squareup.com/i/720E5E1750
🇬🇧 United Kingdom: https://squareup.com/i/64E1DB1991
🇦🇺 Australia: https://squareup.com/i/A9D7F7A09C

Square may require identity verification before payments can be processed.

➡️ Required verification details:
​https://squareup.com/help/ie/en/article/7442-required-documentation-for-sign-up

After Square is fully activated, return to Birrdi and connect it using the steps above.

You already have a default public rate. This step allows you to fine-tune pricing and availability.

Rates control:

• Hourly pricing
• Availability rules
• Member vs public pricing
• Discounts or special pricing tiers

➡️ How to update your rates:
​https://help.birrdi.com/en/articles/10175510-how-to-update-rates-in-birrdi-sim

You can always change rates later.

Birrdi supports multiple payment styles. Choosing the right one helps protect your business from cancellations and no-shows.

Most facilities use:

✔ Pre-payment on (Recommended)
✔ Store Card Pay Later (Optional)
✔ Pre-Payment off (Optional)

Store Card Pay Later allows you to securely store customer cards while still allowing flexible billing and cancellation protection. We always recommend pre-payment on. You can adjust these settings anytime.

Memberships are optional and can be added after you confirm your public pricing works correctly.

Memberships allow you to:

• Offer discounted pricing
• Provide free hours or credits
• Create recurring revenue programs

➡️ How to set up memberships:
​https://help.birrdi.com/en/articles/10175450-how-to-setup-memberships

Tip: Each membership or punch pass should typically have its own credit plan to define how benefits are applied.

Before sharing your booking link publicly, test your customer experience end-to-end.

You should:

✔ Create a test booking
✔ Test payment collection
✔ Test membership pricing (if used)
✔ Test cancellation flow
✔ Confirm staff understands check-in process

➡️ How to create and use a booking link:
​https://help.birrdi.com/en/articles/12540676-how-to-create-and-use-a-birrdi-booking-link

Before launching publicly, confirm:

✔ Square is connected and verified
✔ Rates and pricing are correct
✔ A test booking was completed successfully
✔ Staff understands how to check customers in

Once these are complete, you are ready to share your booking link publicly.

Most Birrdi operators successfully launch using:
✔ Pre payment enabled
✔ One booking link on their website
✔ Memberships added later (optional)

You do NOT need to configure every feature before going live.

You can expand your setup anytime. These are optional advanced features:

• Credits / free hour programs
• Events and tournaments
• Door access control integrations
• Launch monitor integrations
• Punch passes
• Advanced membership structures

If you would like live help reviewing your setup or learning how specific features work, you can book a training call with our team.

➡️ Book a training call:
​https://book.squareup.com/appointments/nokqng9idrzz8m/location/M6CXSQVZYNTHG/services/CFWK5BI5INKQDKJMTX6WTIWB

Training calls are for guidance and education — self-serve setup remains fully in your control.

Open support chat inside Birrdi and:

If you follow this guide, you can typically launch Birrdi in under a day.