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Rate Configuration Error

Updated over 3 weeks ago

Error: โ€œThe [RATE NAME] rate is only available for time periods of [MINUTES] or less.โ€

What this means

You have a configuration gap in your rate setup.

Common causes:

  • A variable rate does not match all selected bays

  • Custom bays selected incorrectly

  • A minute gap between two rate windows

  • Rate time ranges not aligning perfectly


How to fix it

  1. Go to Rates

  2. Select the correct day of week

  3. Carefully review:

    • Time windows

    • Bay selection

    • Minute alignment

  4. Ensure there are no gaps

You are responsible for rate accuracy.
Changes to rates can directly impact checkout.

Be cautious and deliberate when modifying them.

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