If you see a hashtag # symbol next to the price of a rate, that means the rate is set up as a Variable Rate.
What Does the # Mean?
The # (hashtag) indicates that the price is not fixed.
Instead of one single price, this rate has multiple price occurrences — meaning the price can change depending on:
Time of day
Day of week
Season
Custom date ranges
This is completely normal and is often used for peak vs. off-peak pricing.
How to View the Variable Prices
You can click directly on the # symbol next to the rate price.
When you do:
You’ll see how many pricing occurrences are attached to that rate
This makes it easy to quickly audit your setup.
When Should You Use Variable Rates?
Variable rates are ideal for:
Peak vs. off-peak pricing
If you only want one flat price at all times, you can remove additional occurrences and convert it back to a fixed rate.