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Turnstile Token Is Required Error When Signing In or Creating an Account

Updated over 3 weeks ago

If you see the message:

“A Turnstile token is required”


or


“We could not verify you”

don’t worry — this is usually quick to fix.

Why This Happens

Birrdi uses a security verification system (Turnstile) to prevent spam and automated signups.

Before you can continue, the verification must complete successfully. If you click Continue or Confirm too quickly — before verification finishes — the system won’t let you move forward.

How to Fix It

Step 1: Refresh the Page

Completely refresh the page to reset the verification.

Step 2: Wait for the Green Success Checkmark

After refreshing:

  • Enter your information again

  • Wait until you see the green success checkmark

  • Only then click Continue or Confirm

This checkmark confirms the verification was successful.

Important

If you keep clicking the button before the green checkmark appears:

  • It will not work

  • The error will continue

  • You’ll need to refresh and start over

Once you receive this error, the only fix is to refresh the page and begin again — making sure to wait for the green checkmark before continuing.

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