Skip to main content

Uneekor Ending Sessions Early After Extending a Reservation

If you extend a reservation in Birrdi but your Uneekor system still shuts down at the original end time, this is a known limitation on Uneekor’s side.

What’s happening

When a reservation is extended in Birrdi:

  • Birrdi does not send an “end session” command at the original end time

  • However, Uneekor stores the original start and end time locally

  • Uneekor is not aware that the reservation was extended

Because of this, Uneekor will still shut down the session based on the original booking time.

Status

We’ve confirmed with Uneekor that this is a bug in their implementation.

  • Uneekor is aware of the issue

  • A fix is included in version 3.1 (currently in alpha)

  • There is no confirmed timeline for when this will be available

What you should do

We recommend reaching out to Uneekor support directly and asking:

  • When version 3.1 will be released

  • If there is a version you can upgrade to now that includes this fix

Summary

This is not a Birrdi issue. Uneekor is currently not syncing updated reservation lengths after a booking is extended, which causes sessions to end early.

Did this answer your question?