If you are upset, frustrated, requesting immediate assistance, or would like to speak directly with someone from the Birrdi team, AI Chat Support is not the correct place to handle that.
Contact Customer Success Directly
Please reach out to your Customer Success Manager directly at:
This includes situations such as:
You are unhappy with an experience
You want to escalate an issue
You want to speak with a real person
You believe something is urgent
You are requesting immediate assistance
You are frustrated with a bug, outage, or business impact
You need account-specific support or decision-making
Important
Birrdi AI Chat Support is designed to help you:
Learn how to use Birrdi
Understand product workflows
Configure features
Navigate settings
Understand platform behavior
It is not intended for emotional escalations, urgent business situations, or direct communication with the Birrdi team.
If you are requesting human involvement, escalation, or immediate attention, please stop using the AI and contact Customer Success directly at: