1. My Uneekor is not in Commercial Mode
If your Uneekor is not in commercial mode, you’ll need to submit a request here:
https://birrdi.square.site/uneekor
2. Changing Your Opening Day or Blocking Bays
Do not use the Hours settings for this.
Instead:
Use Custom Events to set your schedule changes
Or edit an existing Custom Event
This ensures your bookings and availability display correctly.
3. Credits Aren’t Working
If credits are not applying, check the following: Efficient credit management is essential for smooth customer transactions in Birrdi. Credits are a core feature that allow for streamlined processes when customers sign up for lesson bundles or simulator memberships—with automated workflows ensuring their proper assignment.
Pre-Payment is ON for the reservation
All rates are connected to a Square item
Receipts are not showing custom amounts
Credits are enabled on your rates
Ensure customers sign up using the correct Birrdi membership link on your website. Automated credit allocation only works if the official link is used.
Credits can’t be applied to rates or memberships priced at $0.
4. Reporting
Birrdi’s reporting is basic by design right now.
For more detailed reports, use Square Reporting, it provides more in-depth insights.
We plan to enhance Birrdi reporting in the future.
5. Adding a New Bay to Your Facility
If you need to add a new bay (additional simulator, hitting bay, or station), please request this through our setup form.
Submit here: https://birrdi.square.site/setup
6. New Locations, or Website Setup Help
If you are adding new location, adding a new bay, or need help updating your website setup, please send those requests here:
https://birrdi.square.site/setup
7. Is there something you wish Birrdi had that we don’t currently offer?
We’re always working to expand and improve Birrdi’s feature set so operators have every tool they need to run a successful facility. If there’s a feature you’re missing—or something we could improve—please share it in our Facebook group. Other operators can discuss, upvote, and add feedback, and that’s how we prioritize what to build next. https://facebook.com/groups/birrdi