Reservations, Events/Bookings
Handling bookings and scheduling features.
18 articles
- How to make a New ReservationWhen a user calls, this is how to manually create a Reservation in Birrdi.
- How to Cancel a ReservationThis is how you cancel a user reservation in Birrdi.
- How to Move a ReservationMove a Reservation to a new time or day.
- How to Check In a ReservationThis is how you check in a reservation.
- How to Search and Find Reservations in BirrdiQuickly locate any reservation using search and advanced tools.
- How Customers make Reservations using BirrdiLearn how to book using Birrdi's mobile only reservation system.
- Custom Events vs Events: What’s the Difference?Two separate products with very different purposes
- Reservation Sheet Icons Explained (Admin Legend)
- How to View Cancellations (Desktop & Mobile)This article explains how to view cancellations for a specific day on both desktop and mobile.
- Events: What They Are and How to Use ThemThis article explains what Events are in Birrdi, what they’re designed for, and when you should (and shouldn’t) use them.
- How to Issue a Credit Card RefundDo you need to give a user a full refund to credit card? This guide shows what steps to take!
- How to Issue a Gift Card RefundLearn how to issues a gift card refund in Birrdi. These ONLY work for reservations that were Pre-Paid online by the user!
- How to Mark Reservation PaidWhen a reservation is made without being prepaid this is how you mark it paid!
- Where Did Birrdi Events Go?
- How to Swap Two Reservations Between Bays
- Drag-and-Drop Reservation ManagementDrag-and-drop reservation management allows you to move reservations to a different bay or time, or adjust their length, directly from the reservation sheet without opening the reservation.
- Reservation Sound NotificationsSound Notifications play an alert whenever a new customer reservation is made for the current day, helping your staff stay aware of new bookings without constantly watching the reservation sheet.
- Book Multiple BaysBook Multiple Bays allows you to quickly create multiple reservations for the same customer without re-entering their information each time.