Custom Events and Events are two completely separate products in Birrdi. They serve very different purposes and do not interact with each other.
Understanding which one to use is critical—especially for simulator businesses.
Custom Events (Most Simulator Businesses Use This)
If you run a simulator business, 99.9% of the time you should be using Custom Events.
What Custom Events Are For
Custom Events are used to block your tee sheet. They directly affect bay availability and are the correct tool when you need to reserve or block bays for any reason.
Common Use Cases
Use Custom Events when you need to:
Block bays for leagues
Block bays for lessons or clinics
Block bays for tournaments
Block bays for holidays
Block bays for maintenance or private use
Temporarily remove availability from your tee sheet
Because Custom Events block time on the tee sheet, they are the correct way to reserve bays and control scheduling.
💡 Custom Events are also a valid way to run leagues if you want fixed times blocked off on the tee sheet.
(There are other ways to run leagues—such as memberships with membership rates—but that’s a separate topic.)
Events (A Separate Product)
Events are a completely separate product and do not sync with your tee sheet at all.
What Events Are For
Events are designed for:
Taking pre-payment up front
Managing attendees
Tracking inventory
Handling check-ins
They are not tied to bay availability and will not block or reserve bays.
Common Use Cases
Use Events when:
You are hosting a party that requires prepaid tickets
You are selling tickets to a venue-wide event
You need attendee management without tying it to bay scheduling
The event is about access to your venue, not specific bays or tee times
🚨 Important Reminder
Creating an Event will NOT block your tee sheet.
If bays need to be unavailable:
You must use a Custom Event
Events alone will not affect availability
Many issues arise when Events are mistakenly used to try to block bays—this will not work.
Quick Summary
Feature | Custom Events | Events |
Blocks tee sheet | ✅ Yes | ❌ No |
Affects bay availability | ✅ Yes | ❌ No |
Used for leagues & lessons | ✅ Yes | ❌ No |
Used for prepaid tickets | ❌ No | ✅ Yes |
Attendee & inventory tracking | ❌ No | ✅ Yes |
When in Doubt
If your goal is to block bays or remove availability, use Custom Events.
If your goal is to sell tickets and manage attendees, use Events—and remember this does not affect your tee sheet.
If you’re unsure which setup is right for your use case, reach out to support before creating it to avoid rework later.
