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Credit Usage

The Credit Usage chart, located on the Home Dashboard, shows how customers redeem credits over the selected reporting period.

The Credit Usage chart, located on the Home Dashboard, shows how customers redeem credits over the selected reporting period.

This report includes credit usage from:

  • Memberships

  • Leagues

  • Packs

  • Account Credits

Use it to better understand how customers are using credits and identify overall redemption trends.


Viewing the Credit Usage Chart

Navigate to Home from the top navigation.

The Credit Usage chart appears on the Key Metrics Dashboard.

The chart automatically updates whenever you change:

  • Facility

  • Date Range


How to Read the Chart

The chart visualizes credit redemption activity across the selected reporting period.

Use it to identify:

  • When customers are redeeming credits

  • Overall credit redemption trends

  • Seasonal or promotional activity

  • Member and prepaid customer engagement

This report can help you better understand how often customers are taking advantage of Membership, League, Pack, and Account Credits.


Changing the Date Range

The Credit Usage chart always reflects the currently selected date range.

Examples include:

  • Today

  • This Week

  • This Month

  • Custom Date Range

Selecting a different reporting period immediately refreshes the chart.


Changing Facilities

If your account manages multiple facilities, selecting a different facility updates the chart to display credit activity for that location only.


Good to Know

  • The chart is only displayed when credits have been redeemed during the selected reporting period.

  • If no credits were used, Birrdi displays an empty-state message instead.

  • On smaller devices, some charts may be hidden to provide the best viewing experience.


Related

For more information about how credits work, including Membership Credits, League Credits, Pack Credits, and Account Credits, see the Plans and Customers help guides. Each guide explains how credits are configured, issued, and redeemed throughout Birrdi.

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