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How to Change, Cancel, or Turn Off an Event

Need to change the time of a tournament, cancel a golf clinic, or close registration for an upcoming event?

You can manage these changes directly from the Events page.

How to change an event's details

  1. Open Events.

  2. Find your event.

  3. Click Settings.

  4. Update the details you want to change.

  5. Click Save.

You can update information such as your event's name, description, times, venue, and active status.

Some settings, including the original number of tickets, cannot be changed after creation.

How to stop customers from registering

  1. Open your event's settings.

  2. Turn Active off.

  3. Click Save.

The event will remain in your account, but customers will no longer be able to register.

You can turn it back on later if needed.

How to cancel one date of a recurring event

If you're running a weekly league or clinic:

  1. Open the Grouped Event's Calendar.

  2. Find the date you want to change.

  3. Click the gear icon to update its settings.

Choose Changes apply to this event only if you only want to change that particular date.

You can also use Activate in the Calendar to turn specific dates off.

How to turn off multiple dates

  1. Open your Grouped Event's Calendar.

  2. Click Activate.

  3. Select your start and end dates.

  4. Choose the days of the week affected.

  5. Select Turn Off.

  6. Confirm your changes.

This is useful when your league or clinic is closed for holidays.

What happens to existing registrations?

Turning an event off prevents new registrations. It does not automatically cancel existing bookings or issue refunds.

If customers have already registered, review their bookings and send an announcement explaining the change.

Important: If you also reserved simulator bays using Custom Events, remember to update those separately. Changing your ticketed event does not automatically change simulator availability.

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