The Bay Utilization Report helps you understand how your bays are being used over a selected time period, so you can identify peak hours, slow periods, and overall bay activity.
Step-by-Step
Go to the Home page
From the main navigation, click the Home page in the top menu bar.Select a time period
In the top-right corner, choose the time range you want to report on:This Month
Past Month
Or Custom (select any month)
Open Reports
Click the Download Reports button next to the time-period selector.Download the Bay Utilization Report
In the list of available reports, find Bay Utilization Report and click Download.
What You’ll See
The Bay Utilization Report shows how each bay is utilized across the selected time period. This is useful for:
Understanding peak vs. idle hours
Comparing usage across bays
Making staffing or scheduling adjustments
Optimizing bay availability and pricing
How to Read the Bay Utilization Report
Each row in the Bay Utilization Report represents a single time slot (for example, 30-minute intervals) across the selected date range. The report aggregates how often bays were used during each of those time slots.
Column Breakdown
Start Time
The time of day for the utilization slot (e.g. 12:00 am, 12:30 am, 1:00 am).
This lets you see usage patterns by time of day, regardless of the date.
Total Bays
The number of bays available at your location during that period.
Total Slots Available
The total number of possible bay slots for that time across the selected date range.
For example:
7 bays × 1 day = 7 total slots
If you select a longer range, this number increases accordingly.
Total Reservations
The number of reservations that actually occurred during that time slot across all selected days.
Utilization
The percentage of available bay slots that were used.
Example:
7 total slots available
3 reservations
Utilization = 42.86%
How to Use This Report
This report is especially useful for:
Identifying peak hours (high utilization percentages)
Spotting underused time slots
Adjusting staffing levels
Optimizing hours of operation
Making informed pricing or promotion decisions
Pro Tip
If you notice consistently low utilization during certain time slots, those can be great candidates for:
Off-peak pricing
Member-only promos
Leagues or clinics
Reduced staffing coverage