Staff & Member Management
Managing team members and user accounts.
6 articles
How to Add a New Team MemberAdd a Team Member
How to Edit a Customer's NameDo you need to make an edit to a customer's name? Follow this guide!
How to Manually Add a New Member in BirrdiLearn how to manually add a new member in Birrdi, assign memberships, configure settings, and ensure they get full access to their benefits.
Check if the Customer's Membership is ActiveWhen a member can not book, this is where you start to investigate why!
Handling Member IssuesThis guide walks operators through how to troubleshoot and manage member issues in the Birrdi Admin panel, using clear steps
How to Save a Member So You Can Search by Name for Future ReservationsBirrdi’s reservation flow is built around phone number lookup, but you can save members as shortcuts, allowing you to search by name.