If the primary reason you're considering moving away from Square is payment processing fees, we strongly recommend looking at the entire cost and value of your POS before making that decision.
Square is much more than a credit card processor. It is a complete suite of tools for running a business, including payments, customer management, reporting, loyalty, marketing, gift cards, invoicing, online payments, and many of the tools Birrdi integrates with directly.
For example, Square's published processing rates on its Premium plan include:
In-person (tap, dip, or swipe): 2.4% + 15¢
Online: 2.9% + 30¢
It's not uncommon for facilities to be approached by independent payment processors advertising rates such as 1.8% or another lower headline rate. Be careful when comparing these offers based on the processing percentage alone.
A lower processing rate may come with tradeoffs. The provider may not include the broader business, marketing, customer, reporting, loyalty, and operational tools you currently receive through Square. You should compare the entire platform and total cost of operating your business, not simply the percentage printed on a processing proposal.
Don't Optimize Your Business Around Processing Fees
Our general recommendation is not to build your technology stack around chasing the lowest possible processing rate.
Payment processing is a cost of accepting payments and operating a modern business. Your pricing should account for your operating costs so that your business maintains the margins it needs.
Saving a fraction of a percentage point on processing can become much less attractive if it means giving up the systems that automate your memberships, reservations, credits, loyalty, marketing, customer management, and other day-to-day operations.
For a facility using Birrdi, this is especially important because Square powers such a large portion of the Birrdi ecosystem.
Before switching, consider what you're actually giving up — not just what you might save on each transaction.
If Square and Birrdi are already running your reservations, payments, memberships, credits, Packs, leagues, loyalty, promo codes, and other parts of your business, our recommendation is to treat payment processing as part of your operating costs, account for it in your pricing, and focus your attention on growing the business rather than continually optimizing for fractions of a percentage point in processing fees.