Having a WALK-IN / PHONE rate that is $10 more per hour creates a strong incentive for customers to prepay online, especially for those concerned about splitting the bill with friends. In 2025, cash apps and peer-to-peer payment platforms (Venmo, Cash App, Apple Pay, etc.) make it easier than ever for groups to settle up among themselves, eliminating the need for the business to manage split payments.
By encouraging online prepayment, you:
1. Reduce last-minute cancellations and no-shows by securing payment upfront.
2. Ensure full revenue collection without the risk of guests walking away without paying.
3. Save staff time by avoiding complicated in-person bill-splitting scenarios.
4. Streamline the customer experience, allowing them to focus on enjoying their time instead of dealing with payments at check-in.
This small pricing adjustment aligns with modern payment habits while reinforcing a smoother, more profitable booking process for your business.